Taxation of Digital Services in Kenya: Overview and Compliance Requirements
How Kenya taxes digital services: Significant Economic Presence Tax, VAT on digital marketplace supplies, who must register and how to stay compliant with KRA.
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As trade and investment across East Africa grow, so do commercial disputes. Many businesses would rather resolve those disputes privately, quickly and before experts than in open court. Arbitration offers exactly that. Kenya has a modern arbitration law, a supportive Constitution, an established international arbitration centre in Nairobi and courts that generally respect arbitral awards. This article explains the advantages of arbitration, how the process works under Kenyan law, and how awards are enforced.
| Advantage | Why it matters |
|---|---|
| Confidentiality | Hearings and awards are private, protecting trade secrets and reputations |
| Expert decision-makers | Parties can choose arbitrators with expertise in construction, energy, finance, technology or other fields |
| Speed and flexibility | Parties can agree timelines and procedures suited to their dispute |
| Finality | Awards are final and binding, with very limited grounds for challenge |
| International enforceability | Awards can be enforced in more than 170 New York Convention countries |
| Neutrality | Parties from different countries can agree a neutral seat, language and rules |
Arbitration is not always cheaper than litigation, since parties pay the arbitrators and venue costs. However, the ability to control the timeline and avoid multiple appeals often makes it more efficient overall.
Arbitration depends on agreement. The arbitration agreement must be in writing and may be a clause in a contract or a separate agreement. A well-drafted clause should state:
If a party files a court case in breach of an arbitration agreement, the other party can apply under section 6 for the court proceedings to be stayed and the matter referred to arbitration. The application must be made at the time of entering appearance or before filing any pleadings or taking any other step in the proceedings.
The claimant serves a notice requiring the dispute to be referred to arbitration. Under the Limitation of Actions Act, arbitration is treated as commenced for limitation purposes when this notice is served.
The parties appoint the arbitrator or arbitrators according to their agreement. If they fail to agree, the appointing authority named in the clause, or the High Court, can make the appointment. Arbitrators must disclose any circumstances that could raise doubts about their impartiality or independence.
Under section 17, the tribunal may rule on its own jurisdiction, including objections to the existence or validity of the arbitration agreement. A party dissatisfied with the ruling may apply to the High Court within 30 days.
The tribunal and parties agree a timetable for pleadings, document production, witness statements, expert reports and the hearing.
The tribunal can order interim measures of protection. A party can also apply to the High Court under section 7 for interim measures before or during the arbitration, for example to preserve assets or evidence.
Parties present their evidence and arguments. Hearings may be in person, virtual or hybrid, and many arbitrations are decided largely on documents and written submissions.
The tribunal issues a written, signed and reasoned award, unless the parties agree otherwise. The award may order payment of money, specific performance, declarations, costs and interest.
Section 35 provides that an award may be set aside by the High Court only if the applicant proves that:
The application must be made within three months from the date the applicant received the award. Courts interpret "public policy" narrowly and will not re-examine the merits of the dispute. In Nyutu Agrovet Limited v Airtel Networks Kenya Limited (2019), the Supreme Court held that an appeal to the Court of Appeal from a High Court decision under section 35 is possible only in exceptional circumstances, such as where the High Court has stepped outside the grounds in section 35.
Under section 36, a domestic award is recognised as binding and, on application to the High Court, enforced as a decree of the court. The applicant files the original award, or a certified copy, and the arbitration agreement.
International awards are enforced in accordance with the New York Convention. Under section 37, recognition can only be refused on limited grounds similar to those for setting aside, including incapacity, lack of proper notice, excess of jurisdiction, irregular procedure, the award not yet being binding, non-arbitrability or public policy.
Contracts with public bodies often contain arbitration clauses. Enforcement against the government follows the Government Proceedings Act, which requires a certificate of order against the government rather than execution against public property. Parties dealing with public bodies should take this into account when negotiating dispute resolution provisions.
No. Courts cannot set aside an award simply because they disagree with the arbitrator's findings of fact or law. Only the limited grounds in section 35 apply.
Many commercial arbitrations conclude within 12 to 18 months, depending on complexity and the cooperation of the parties. Expedited procedures can be faster.
Yes. Mediation is a non-binding, facilitated negotiation, and many contracts provide for mediation before arbitration. Kenyan courts also run court-annexed mediation.
We draft arbitration clauses, represent parties in domestic and international arbitrations, and act in court applications for stays, interim measures, setting aside and enforcement. Talk to our dispute resolution team.
Clear, practical legal counsel for people and businesses in Kenya. This article is general information, not legal advice. For advice on your situation, speak to one of our advocates.
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